Home
 Search       Members   Calendar   Help   Home 
Search by username
Not logged in - Login | Register 


MeBeam Help  
How to report problems
 Moderated by: Willem, HackR, Fortra, Ashod Topic closed
 New Topic   Print 
AuthorPost
Willem



Joined: Mon Oct 17th, 2005
Location: Den Helder, Netherlands
Posts: 1505
MeBeam Room: 
Status:  Offline
 Posted: Sun Oct 23rd, 2005 09:40 am
Before reporting problems on the forum,
please read first the following information:

Help for Mebeam
and the
Mebeam F.A.Q.

There is NO support anylonger for the older projects
on this forum, use them on as-is basis and read the
available information.


HOW TO REPORT MEBEAM PROBLEMS:

To be able to give people the best possible support:
First, You need to have a picture of yourself as avatar
(Forum mainpage: My Account > Avatar > Browse > Upload).
Second, note the points below and use them as much as possible
when reporting issues in
Problems using Mebeam and WigiWigi


1. Which Operating System (and Service Pack) is installed ?
    
- Which browser and its version is used?
    - Which version of Flash plug-in is installed?

2. What are the system specifications ?
    - Type and speed of CPU  (Use e.g. the free CPU-z
)
    
- Amount of installed Memory

3. What are your internet connection specifications ?
    - Upload and Download speed in Kilobits- or Megabits per second.
    - Have you done a momentary Speedtest on the internet ?
    - Type of connection (shared-, direct- or wireless) ?

4. Is a software and/or hardware firewall in use and which ?
    - Did you allow Mebeam fully in the used firewall?
    - Does the application work on another system?

5. The description of your problem.




Attached Image (viewed 80 times):

remember.jpg



____________________
Cable Internet: 50 Mbps download and 5 Mbps upload.
PC: Athlon64 X2 4200+, 2GB memory, WinXP(32) SP3.
Laptop: Intel i7 Win7(64), Webcam: SPC900NC (CCD).

 Current time is 01:51 am
> Everything Else > General > How to report problems


MeBeam Help  
Quick Reply
Enter your quick reply:
Notify me by e-mail when replies are posted to this topic


©2008 Ashod Apakian.